Refund policy
30-Day Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we accept returns within 30 days of the delivery date.
Eligibility
- Items must be unused, unopened, and in their original packaging.
- Opened or used personal care products (deodorants, body washes, soaps, lotions, etc.) cannot be returned for hygiene reasons, unless the product is defective or damaged upon arrival.
How to Initiate a Return
- Contact us at [your email address] with your order number and reason for return.
- We will provide you with return instructions within 1–3 business days.
- Ship the item back to us. Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 1–3 business days.
Damaged or Defective Items If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the damage. We will send a replacement or issue a full refund at no additional cost.
Non-Returnable Items
- Opened personal care products
- Gift cards
- Sale or clearance items
Exchanges We do not offer direct exchanges. If you'd like a different product, please return the original item and place a new order.
Contact Us [email protected]